CVS Health Aims to Bridge COVID-19 Gaps

Education and transparency surrounding the current state of our country and ongoing COVID-19 vaccine distribution is of the utmost importance in combatting the spread of the virus. Thus, it is important to create health equity among all communities across the United States and engage the public regarding the safety and necessity of approved vaccines.

CVS Health recently announced its community-based strategy to address potential inequities related to COVID-19 vaccine access in vulnerable communities, focusing particularly on Black and Hispanic populations. To increase COVID-19 vaccination rates, CVS Health will implement proactive patient outreach, foster community-based partnerships, organize vaccine clinics, and expand educational marketing.

With approximately 10,000 CVS Pharmacy locations across the country, the company is working specifically to help ensure Black and Hispanic patients have access to appointments for COVID-19 vaccinations; and aims to educate the public about the importance of, and work to build confidence in, approved vaccines.

“We are committed to reaching people of color and underserved communities to ensure health equity as we work to vaccinate all Americans. Our presence in communities across the country uniquely positions CVS Health to educate vulnerable populations and connect them with vaccine administration services.”

Karen S. Lynch, President and CEO of CVS Health

As part of the federal pharmacy partnership program, select CVS Pharmacy locations in 11 different states have begun offering vaccinations to eligible populations. As more supplies become available, the company will be working to increase the number of stores offering vaccinations.

Via email and text, in English and Spanish, CVS Health plans to reach out to CVS Pharmacy patients, Aetna members, and CVS Caremark members in vulnerable communities to assist them in scheduling their appointment and to answer any questions or concerns they may have regarding vaccination. The company is also working with its extensive network of community-based leaders and nonprofit organizations, including free and charitable clinics and faith-based organizations, to provide necessary care to these vulnerable patients.  

Information provided by CVS Health.