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Health Insurance Carriers Address the Coronavirus

Health insurance companies are taking action to ensure members have coverage for and access to needed testing as the new coronavirus strain, COVID-19, continues to spread across the United States.

Carriers such as Aetna, Independence Blue Cross, Highmark, and Cigna are actively monitoring the spread of the virus; and diligently working with federal, state, and community leaders to mitigate its impact by identifying ways to prevent, test, and treat the growing caseload.

Trends of carrier emergency action in relation to the coronavirus consist of the following:

  • Waiving out-of-pocket costs such as copays, coinsurance, or deductibles for screening and testing for COVID-19.
  • Covering the cost of doctor visits.
  • Encouraging the use of and easing access to virtual care (telemedicine) and regular prescription drugs.
  • Providing emotional support lines, free of charge, to anyone who may be suffering from fear or stress of COVID-19. 

Major health insurance companies understand that the spread of this new virus is of great concern for the general public and its members. Through the implementation of these proactive approaches, carriers are committed to bringing both peace of mind and affordable, convenient care to its members.

“America’s Health Insurance Plans (AHIP) will continue to monitor the spread of COVID-19 closely. We are working with our members to continue delivering affordable access to high-quality healthcare that Americans deserve.”

Statement from AHIP

For more specific information, visit your insurance carrier’s website to learn their approach to combatting the coronavirus and the impact to plan members. In the meantime, it’s essential for everyone to do their part to limit the risk of getting sick and spreading the disease.

Information provided by Pittsburgh Post-Gazette and AHIP.

As the situation evolves, trust the Creative Benefits Team to keep you updated. If you have any questions, contact us at 866-306-0200 or