Health Insurance and Identity Theft

Online shoppingThe recent cyber-attack on health insurer Anthem Inc. has caught the attention of many consumers, who are concerned about what security measures are taken to protect their personal information which is used when applying for health insurance.

In today’s world we should be aware of identity theft and take precaution to reduce our exposure to these cybercrimes. When cyber criminals impersonate a business to trick you into giving out your personal information, it’s called ‘phishing’.  To learn more about how to protect your identity from phishing and other attacks, visit the Federal Trade Commission’s consumer information site: https://www.consumer.ftc.gov/topics/privacy-identity-online-security.

At Creative Benefits, we adhere to strict security protocols to ensure the confidentiality of private information and to comply with the Health Insurance Portability and Accountability Act of 1996 (HIPAA) regulations. All private information housed in our offices and on our systems is protected by secure firewalls, encrypted hard drives, and governed by standard operating procedures.  All email communications from our team are protected with industry leading email encryption technology .

If you become a victim of identity theft, visit the Federal Trade Commission’s site for recommended steps to take to repair the damage: https://www.consumer.ftc.gov/features/feature-0014-identity-theft.

In response to the Anthem data breech, all impacted members, former members and impacted affiliated plan members will receive notice via U.S. Postal Service advising them of the protections being offered. Anthem has created a website to help affected consumers sign up for identity theft repair and credit monitoring services: www.anthemfacts.com. Creative Benefits has reached out to each of our affected clients and we are working diligently to ensure that the necessary actions are being taken to minimize the potential impact of the breach.