Creative Leadership
MACEE KEELAN
President
BERNADETTE O'NEILL
Executive Vice President
RYAN DOUGHERTY
Vice President of Operations
ANGIE PLOCINIK
Vice President Strategic Partnerships
Directors
GILLIAN CONAGHAN
Director of Account Management
TIFFANY CROSS
Director of Account Management
CHARMAINE HARRISON-TUMMINGS
Director of Benefits Assist Team
CHRISTINE HENRY-ROCKS
Director of Voluntary Benefits/
Senior Benefits Consultant
ALISON HICKS
Director of Human Resources
COURTNEY KEHOE
Director of Benefit
Services & Technology
Benefits Consultants
"I am glad I can aid
clients during periods of
illness and help improve
their overall health."
PEGGY CREIGHTON
Wellness Consultant
"I love helping create
efficiencies for co-workers
and a more-effective
solution for clients."
KELLY FITZGERALD
Account Executive
"At Creative Benefits, Inc.,
I’ve had the chance
to learn from experienced
professionals while gaining
real-world insight into
the employee benefits field."
JOEY GAGLIOTI
Benefits Consultant
"I work for that “ah-ha”
moment when clients
truly understand their
options and make an
educated decision."
ED HOURIGAN
Medicare
“Developing strong
relationships is my
passion, and earning
trust is my priority.”
AUDREY JAWORSKI
Senior Producing Account Executive
"It is immensely
satisfying to know we
are helping people and
businesses in our
community."
MALORIE McLAUGHLIN
Benefits Consultant
"I am proud to
contribute to a
woman-owned business
built on compassion,
collaboration, and
meaningful impact."
SAYDIE OUELLETTE
Account Executive
"At CBI, we work as
a team to achieve
the common goal of
ensuring our clients
receive the best services
day in and day out."
MEGHAN RAVERT
Benefits Consultant
"I know when I am
in front of a client or
prospect, I have the best
team I can have
behind me."
ROB RITINSKI
Benefits Consultant
"I take pride that
I have been serving
in the insurance
industry since 1974!"
PATRICIA VISEK
LTC, Life & Disability Consultant
Creative Crew
“I was hired B.G.
(Before Google). For
over 25 years, I have
enjoyed serving my
clients and teammates
in the employee
benefits space.”
BRENDA BARTHELMESS
Account Management
"Working at CBI
feels like being part
of a close-knit family
where we support
each other and
extend that same
care and dedication
to our clients.”
SARAH BASILE
Enrollment
"CBI has a family
atmosphere which
translates to how we
relate to our clients’
needs, going above
and beyond always."
LUZAN BENT
Employee Service
"I take pride knowing
that I help people all
across the country
(and world) make the
best decision for
their families."
LAUREN BONNES
Analytics
"I take pride in creating
a superior customer
experience, going above &
beyond for my clients."
PAOLA BORDA
Account Management
“Creative Benefits
is a company where the
level of dedication &
support that exists
internally is contagious
and evident in
everything else we do.”
RACHAEL BUCKMAN
Enrollment
“I am not just
part of a team,
I am part of a family
at CBI and I strive to
make my clients feel
the same way."
SHEILA BUNK
Account Management
"I enjoy the
collaborative spirit and
the chance to solve
meaningful problems
every day at
Creative Benefits, Inc."
DIANE BURNS
Account Management
"Anyone can be an
agent, but working
here as an employee,
you truly are part of
a team in finding
the right solutions
for clients."
CAROLYN CARON
Account Management
"I am honored to
join Creative Benefits Inc.,
a team that values
creativity, compassion,
and collaboration."
ISAAC CZARKOWSKI
Account Management
"I love knowing that
I make a difference.
I am proud to be
celebrating 25 years in
the insurance industry!"
MARIE D'ANTONIO
Employee Service & Account Management
"At Creative Benefits,
our unwavering
commitment to
collaboration and
innovation empowers
both our clients and
our team, making
every day an opportunity
to excel together.”
EDYTA DAVITT
Absence & Leave Management
"I am grateful
to work with a team
that relieves the burden
of understanding
and managing
insurance alone."
MADELINE DELARCHE
Employee Service
“My favorite
part about working at
CBI is our family culture.
We care, collaborate,
and work together as
a team to provide the
best services to
our clients."
RACHEL DOUGHERTY
Account Management
"I am looking
forward to being a
part of a team that
values client outcomes
and empowers people
to be literate on their
available benefits."
CATE HENRY
Account Management
"I love being able
to work with such
great people, who are
always willing to
share their experience.
I learn something new
every day."
JULIE KAPUSTA
Enrollment
"I'm excited to be
a part of Creative Benefits,
where support, professional
growth, and a team of passionate,
welcoming individuals make
every day an opportunity
to learn and succeed."
ELIZABETH KARGBO
Benefit Analysis
"Within five minutes
of talking to any
Creative Benefits employee,
it is clear how much care
and dedication goes into
taking care of their
teams and clients.
It's a really special
place to work."
MEGHAN KELLY
Benefit Analysis
"I’m always eager
to learn, grow, and
contribute to solutions
that truly support
people and their teams."
BROOKE KENNEDY
Human Resources
"I love working
alongside the talented
and personable members
of the CBI team…
we laugh every day!"
SANDRA KENNEDY
Accounting
“I am excited to work
with professionals that I
can learn from and
who will inspire me to take
on new and challenging
opportunities."
JACKIE KOWAL
Account Management
"I love how
Creative Benefits as a
whole is focused on doing
the right thing for
our clients no matter
the cost."
MICHELE LEITNER
Account Management
"At Creative Benefits,
our culture is what
sets us apart. People
come first: our
teammates, our clients,
and the communities
we serve."
DYLAN LIPPIATT-COOK
Benefit Analysis
“Thrilled to be
a member of the
Creative Benefits Team
for over 5 years.”
MARLENE LOOSE
Employee Service
"I love making it
easier for my clients
to navigate the many
moving pieces to FMLA."
SUSAN MATURO
Absence & Leave Management
"Creative Benefits
provides me with the
tools and resources needed
to educate clients, allowing them to make the best
decisions for their company while providing
the most advantageous
benefit solutions for
employees."
ALAN MCMENAMIN
Analytics
"I'm proud to
work alongside people
who are passionate
about making a
difference and supporting
one another along
the way."
SYDNEY MCNULTY
Enrollment
"At Creative Benefits,
they genuinely care about
their clients, their coworkers,
and doing what's right.
Everyone here goes the extra
mile, and I just want the
world to feel the
Creative Benefits magic."
ALEX MITCHO
Account Management
"I value being
part of a team
that helps clients
make informed decisions
and find benefits solutions
that support both
their employee and
their organizations."
JOSE NOLASCO
Benefit Analysis
“It is so nice coming
to work every day and
working alongside people
dedicated to helping
clients and fellow
employees alike."
ALYSSA OTTEN
Creation and Communications
“The experience of
helping others can
be incredibly rewarding
when working with a
supportive and
collaborative team
like CBI."
JESS NÚÑEZ
Bilingual Employee Service
"I do what I do
because working at
CBI not only
helps me to grow
professionally, but also
as a human being."
LAURA NÚÑEZ
Benefit Analysis
"I have always
considered CBI a big
part of my family
and I’m blessed to
be celebrating 20 years
with the organization."
LUZ MERY PEREZ
Translation Services
“I am happy
to be part of a
team that is committed
and focused on providing
the best solutions
for their clients
and employees."
KATHY PILEGGI
Account Management
“At Creative Benefits,
we strive to make
every client interaction
count because quality
is not in what we put in,
but what our clients
get out."
LESLIE POKRIFKA
Account Management
“Creative Benefits, Inc.
is a great place to work
because of how much
they care which makes
them the best at what
they do and I am happy
to be a part of it."
WENDY PRINGLE
Employee Service
"I am proud to
be part of a team
that values compassion,
understanding, and
long-term relationships,
allowing us to serve
as a trusted partner
to our clients."
MICHELLE RICHTER
Account Management
"I am ecstatic
to begin my career
with Creative Benefits, Inc.,
a company full of
individuals who are
passionate both in
what they do and the
comradery established
along the way.”
ALEXA RODE
Creation and Communications
"I have been with
CBI for 20+ years
and love how we
operate...striving to
always do what is
best for our clients."
JAY ROGERS
Account Management
"I love working
with an amazing team
to help others have
the best benefits
experience while
continuing to grow
through collaboration."
DEVON SHREINER
Account Management
“I enjoy my job as
I have been able to
help employees over
the past 20 years when
they need it the most.”
CHRISTINE SIMPSON
Absence & Leave Management
"Helping people
feel secure in their
decisions is deeply fulfilling.
Knowing I play a role in that
journey — supported by an
incredible team — gives
my work true purpose."
EUGENE SMIRNOV
Account Management
"I enjoy working
with a team that
gives exceptional
customer service.
Always friendly,
reliable and eager
to help."
YVETTE SMITH
Employee Service
"Driven to alleviate
clients’ and employees’
insurance concerns.
Celebrating 30 years
in the insurance
industry!"
MAUREEN SOMERS
Account Management
"I love interacting
with our clients;
I get the opportunity
to make someone’s day,
every day."
TRISH STEARNS
Creative Concierge
“You cannot
outsource relationship
building. I am grateful
to be part of a company
that sees value in fostering
client relationships
while providing
exceptional service."
CHRISTINE WHARTON
Account Management
“CBI has established
an incredible family culture,
and I am so grateful to
extend that passion and
care to every single client.”
ALYCIA WHITE
Account Management
"I am lucky to
be a part of such
an amazing company.
Celebrating 30+ years
at Creative Benefits!"
NANCY WISNER
Claims
"I’ve always wanted
to help people, and
as a Benefits Assist Team
Representative I am able
to do just that.
Celebrating 15+ years
in the insurance
industry!"
CHRISTA WISNESKI
Employee Service
"I'm lucky to
have colleagues whose
drive and curiosity
I can learn from
and look up to."
REILLY VAN ZANDT
Medicare
As President and Principal, Macee drives agency strategy and leads the team of benefits consultants through collaborative workshops. Her objective is to align Creative Benefits' market offerings with emerging tools and innovative solutions. Macee ensures the Creative Benefits solutions portfolio remains ahead of the curve providing clients a competitive edge.
With Bachelors and Masters degrees from Philadelphia’s Saint Joseph’s University, Ryan comes to Creative Benefits and the health insurance industry with 17 years of education experience. His previous roles as a special education teacher and principal have equipped him with strong leadership skills, positive energy and the ability to build trusting relationships among his teammates.
With over 15 years of experience in the health insurance marketplace as a Benefits Consultant, Carolyn has leveraged her vast industry knowledge to design and implement employee benefits programs that reflect the unique culture of each organization. As a trusted advisor, she supports clients in developing strategic offerings that mitigate compliance risk and protect the fiscal integrity of their business. Her vast experience in the benefits marketplace enables her to deliver effective solutions for employers, employees, and their families.
Angie has been a part of the insurance industry for 25 years and joined the Creative Benefits team in 2002. With previous roles in sales and account management, Angie brings a wealth of knowledge and experience to her leadership role.
Gillian has a two-part role at Creative Benefits. In addition to managing operations and key accounts, she is the Director of Account Management. Under Gil's leadership, each member of the account management team receives ongoing mentorship and career development. Gillian and team operate in alignment with Creative Benefits' best practices ensuring that each client account receives the support and oversight by the industry's best in class account managers.
Tiffany graduated from Keystone College with a Bachelor’s of Science in Business, with a concentration in finance and economics, and is licensed in the state of Pennsylvania to offer her expertise surrounding life and health insurance.
Motivated by a desire to serve, Charmaine came to Creative Benefits with a comprehensive insurance background. Charmaine’s adherence to the concept of the glass always being half full has proven to be her mandate in providing client-focused and service-driven dedication to our clients.
Mick came to Creative Benefits, Inc. with over 20 years’ experience in collegiate athletics administration and operations providing him with a unique, team-oriented perspective.
As the Director of Finance, Mick oversees annual budgeting and forecasting, financial modeling, and leads the Finance team as they increase efficiencies throughout the organization. Mick’s positive attitude and forward-thinking approach drive Creative Benefits, Inc. to think innovatively and implement change.
Christine Henry-Rocks is an experienced employee benefits professional with 20 years in the industry. Her involvement in different roles within Creative Benefits over the last 16 years allows her to bring a well-rounded perspective to both her clients and carrier partners.
Alison Hicks spends her time at Creative Benefits, Inc. leading the Human Resources function with empathy, clarity, and a focus on helping people do their best work. A Teach for America alum and former educator, Alison began her career in learning and development, where she focused on fostering growth, confidence, and continuous improvement, principles that continue to shape her leadership today. Before joining Creative Benefits, she worked as a staffing consultant, gaining valuable insight into what attracts and supports great talent.
Courtney Kehoe has been with Creative Benefits, Inc. for more than 12 years, bringing extensive experience in benefits administration, process improvement, and technology integration.