Our Strategic Sourcing Strategy Drives Client Success

In 2017 the Creative Benefits team launched a timely campaign, Employer Empowerment. Since the kick-off meeting, in early January, we are ahead of schedule with the successful completion of 3 strategic initiatives aimed to optimize the customer experience and drive desired outcomes. Providing our client stakeholders, the: CFO / Owner HR Director  Employees …

Creative Benefits Elevates Customer Service from Good to Great

For the average person, almost anything related to health insurance is complex and overwhelming.  Therefore, when problems occur—as they often do—people feel frustrated. However, employees whose health insurance benefits are brokered by Creative Benefits enjoy a very special benefit—instant access to the Employee Services Representative (ESR) Team. The ESR Team …

Trust Our ESR Team to Help

Maybe it’s time to change your HR strategy… we can help! At Creative Benefits, our Employee Service Representative (ESR) Team is available Monday – Friday with extended business hours! There is NO automated phone system here… each call gets answered by a live team member ready and willing to help. …